Learn about some of the unique challenges as well as the typical hardware & software found in healthcare IT environments
Platform: Udemy
Status: Available
Duration: 30 Minutes
Price: $19.99 $0.00
Note: Udemy FREE coupon codes are valid for maximum 3 days only. Look for "Get Coupon" orange button at the end of Description.
What you'll learn
- Various types of hardware & software typically found in clinical environments
- Data protection with regards to GDPR and sensitive data
- How infection control procedures apply to IT Support Technicians
- Some real-world case studies on typical support tickets found in hospitals
- Some previous experience of using Windows 10 at an intermediate level, i.e. a home user
Over this course, we'll be covering some of the unique aspects of working as an IT Support Technician within a clinical environment such as a hospital.
Topics covered include the following:
* Various types of hardware & software typically found in clinical environments
* Data protection with regards to GDPR and sensitive data
* How infection control procedures apply to IT Support Technicians
* Some tips on using Windows Compatibility Mode
Also included on this course are some real-world case studies relating to typical support tickets that you might encounter when working in a healthcare setting.
Topics covered include the following:
* Various types of hardware & software typically found in clinical environments
* Data protection with regards to GDPR and sensitive data
* How infection control procedures apply to IT Support Technicians
* Some tips on using Windows Compatibility Mode
Also included on this course are some real-world case studies relating to typical support tickets that you might encounter when working in a healthcare setting.
Who this course is for:
- IT Support Technicians working in a healthcare environment
